INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we strive to ensure that the products you receive match the images and descriptions provided on our platform. Our sellers are required to upload accurate photos and provide detailed information about each product. However, there can sometimes be slight variations due to factors like lighting or natural differences in agricultural products.
Is there a delivery charge?
Yes, delivery charges are applicable and must be borne by the clients. The delivery fee varies based on the product's weight, size, and destination. Please contact our team member before confirming your order.
What courier services do you use to send products?
We use Pathao Courier as well as other reputed courier services in Bangladesh to ensure fast and reliable delivery. The specific courier service will depend on your location and the type of product being shipped, but rest assured, we prioritize trustworthy partners for a smooth delivery experience.
Are all products imported from China?
Most of our products are imported from China; however, we also source items from India. This allows us to offer a diverse selection of agricultural products to meet your needs. The origin of each product is mentioned in the product details, so you can make an informed choice.
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